Drowning in a sea of debt?
IF it sounds too excellent to be right, it probably is. These are words to live by when minding your money, and the credo most certainly applies for those searching for debt-repayment solutions these days.
If you’ve gone to the web looking for answers, there’s a excellent chance you have come across debt-settlement agencies, many of which claim they can cut their clients’ credit-card debt as much as 60 per cent.
Some — once they’ve got you on the phone — even contend they can absolutely eliminate your credit-card debt.
But Canada’s consumer watchdog, the Financial Consumer Agency of Canada (FCAC), issued a warning earlier this month cautioning consumers to reckon twice before paying one of these agencies for their air force.
“We’ve started to get more calls about it, and debt management is something that is on public’s mind in the new year, so we thought this was a excellent time to place the information out there,” FCAC spokeswoman Julie Hauser says.
The centralized agency warns these debt-relief companies often use high-pressure sales tactics and charge significant fees. And the FCAC is not the only government agency concerned about these companies’ practices.
In early November, Manitoba’s Consumer Safeguard Office also issued an alert about debt-settlement companies.
“This is kind of a brand-new phenomenon that first appeared in the United States as a result of the real estate problems there,” says Jan Forster, director of the Consumer Safeguard Office.
Since 2009, they’ve started up in Canada.
Both the feds and the province are circumspect in their warnings. They want consumers to be sure to know what they’re getting into before signing a contract with a company to negotiate their debts on their behalf.
But the executive director of Community Financial Counselling Air force (CFCS) in Winnipeg says consumers should steer clear of these companies altogether because they often charge substantial fees in exchange for air force that dubiously purport to significantly reduce a consumer’s unsecured credit-card debts.
“There’s often an up-front fee to do the initial counselling to determine what the person’s debt is,” says John Silver, with the United Way-funded non-profit. “Then consumers are questioned to sign a contract, everywhere they pay a monthly fee to the agency so it will negotiate on the consumer’s behalf.”
The problem is consumers end up spending money on significant fees to the debt-settlement agency that could have been used to really pay off their debts.
Debt-settlement companies often urge clients stop building minimum payments and instead set aside money to pay the settlement once it’s been negotiated. But while they claim to negotiate on consumers’ behalf, they do not guarantee they will successfully negotiate a saving in their clients’ debts.
“In the agreements that we’ve seen, it says quite clearly that there are no guarantees, and what we know is the creditors do not have to negotiate with these companies,” Forster says.
“They could refuse to negotiate or even talk to them, so consumers are paying up front without any guarantee that there will be any clear outcome for them at all.”
Often compounding problems is these companies tell consumers to stop all contact with creditors because they will do the communicating with the creditors on the consumer’s behalf once the consumer signs a contract.
Maura Drew-Lytle, spokeswoman for the Canadian Bankers Friendship (CBA), says consumers facing debt problems should always maintain contact with their financial institution.
“Banks are willing to be flexible and help customers make alternative preparations to repay the loan,” she says.
She adds Canadians are well advised to heed the FCAC warning about debt-settlement companies’ “unrealistic claims about slashing their debt” and “fake claims about government involvement or approval.”
In fact, Silver says many reputable creditors won’t negotiate with agencies they do not consider legitimate. In a recent meeting, Silver says a CBA authoritative informed him the organization is developing a list of agencies, including debt-settlement firms, with whom banks won’t negotiate.
That has proven hard, but, because many debt-settlement companies open, close and re-emerge with new names.
In the last year, Silver says he has seen a handful of contracts signed by miserable consumers who paid hundreds of dollars in fees.
“In one contract that I saw, the person would have been charged $3,500 in fees — all vacant to a company, and that was about the amount they claimed they could reduce the debt through negotiation,” he says. “There was absolutely no benefit to this person.”
Consumers often pay monthly fees for extended periods because the company has told them negotiating a settlement will take several months.
In the meantime, they stop building minimum payments, which negatively affects their credit rating. Because there’s no guarantee of success, consumers pay ongoing fees, assuming their debt is being taken care of by the agency while their credit rating plummets and their debt grows. And they end up in a worse situation than when they started.
Connie, a Winnipeg resident whose name has been changed to protect her identity, says she finished up paying an upfront fee to a U.S.-based firm called Vortex Debt Group after it cold-called her in late 2010. Vortex persuaded her that in exchange for the upfront fee and ongoing monthly payments, it would negotiate with her creditors to clear up her credit-card debt of more than $15,000. The company advised her to stop building minimum payments and stop all contact with her creditors. Once she signed on, Vortex withdrew $408 from her bank account a few days later. Soon after she stopped building minimum payments, the calls from her creditors started.
“They were upset because no one had contacted them,” she says. “But they (Vortex) had taken my money.”
She then got in upset with a local, non-profit credit-counselling agency, which advised her to stop additional payments to Vortex and even exchange her bank account.
“I was so embarrassed by the whole thing because I had been managing to keep up with my payments.”
She has since started working with CFCS, but the ordeal left her credit rating in tatters.
“I have no use of credit cards anymore, so I don’t have any backup in an emergency.”
The 1-866 contact number Vortex provided to Connie is now out of service. But Canada’s Credit Counselling Society’s website, www.nomoredebts.org, states Vortex has since re-emerged as two other companies. Calls by the Free Push to both companies earlier this week were not returned.
“Many of these companies are Internet firms with offices in the U.S,” Silver says. “Florida seems to be a well loved location.”
Most firms only started operating in Canada after U.S. lawmakers started cracking down on debt-settlement companies’ ravenous practices, he says.
Given recent statistics on Canadians’ consumer debt levels, we’re fertile impose a curfew.
Credit-monitoring agency Equifax recently released facts indicating Canadians collectively owe $480 billion in consumer debt, and about $6.7 billion of it is in arrears.
Needless to say, many of us are facing desperate debt conditions and might be tempted to use a debt-settlement agency’s air force, which offer a seemingly simple way out, Forster says.
“There could be times when debt-settlement agencies have been able to help public reduce their debt — I don’t know for certain — but what I do know is they have very significant upfront fees and there’s no guarantee of service,” she says. “It just doesn’t make sense to use that type of service.”
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Provincial regulation upcoming
The provincial government is expected to announce in the coming weeks changes to the Consumer Safeguard Act introducing stricter regulation of debt-settlement agencies operating in the province. “We’ve been actively working with stakeholders and looking at other jurisdictions with legislation like Alberta, and we’re very close to developing a approach that would deal with the issues that are most valuable, including the upfront fees,” says Jan Forster, director of the Consumer Safeguard Office. In the meantime, Forster says public facing debt problems can contact the Consumer Safeguard Office. “We can grant them with a list of organizations that can really help them.” For more information, contact the office at (204) 945-3800, toll-free at 1-800-782-0067 or by email at consumers@gov.mb.ca
Got debt?
Community Financial Counselling Air force can help.
You might have noticed this agency’s counsellors have offered their expertise in recent Free Push Money Makeovers. Community Financial Counselling Air force (CFCS) is a free-of-charge, Winnipeg-based service offered to individuals and families who are having difficulty paying their bills, including credit-card debt payments. The organization will help clients develop budgets to manage their costs and provides them with the full spectrum of workable debt options, including bankruptcy and consumer proposals. When possible, they will also help individuals negotiate their debt with creditors to reduce their payments and, in some cases, have their debts reduced, says executive director John Silver. Still, Silver says debt-saving settlements are rare. “In order to do a settlement, you need assets or assets to be able to really do it, and then you have to have a situation that the creditors will agree it is the best alternative.”
Debt counsellors… in the pocket of the banks?
Debt-settlement companies frequently tell potential clients that non-profit agencies like CFCS are funded by lenders.
“Because credit-counselling agencies get some remuneration from the banks or the creditors, they (debt-settlement companies) claim that we’re in league with the creditors,” Silver says. But he says non-profit agencies work for their clients and are partly supported by creditors because they help indebted consumers get back on solid financial foothold. Debt-settlement companies also frequently tell consumers that vacant for credit counselling will lower their credit score, whereas hiring a debt-settlement company to negotiate a saving in debt won’t. Silver says debt counselling has no effect on consumers’ credit ratings. Many CFCS clients, but, do enrol in its debt-management program that does affect their credit rating. But the program also reduces clients’ interest costs on their debts — sometimes to zero interest — and provides them with an affordable monthly payment until all debts are paid in full. But the credit ratings of clients of debt-settlement agencies are also negatively affected because they stop building payments.
Clarity required in euro debt solution, says Spotlight Ideas’ Stephen Pope
Stephen Pope managing director of Spotlight Thoughts, has place forward a six-point programme that he believes would make the solution to the eurozone sovereign debt crisis more transparent and believable.
It is clear that European equity markets are lacking confidence even though the worst one could say about the morning corporate news is that it is mixed.
Clearly the mood toward L’Oreal is that “its not worth it” as the cosmetic manufacturer dipped 1.5%. On the plus side Vodafone gained 1.4% on news that the Supreme Court in India ruled that the mobile phone carrier announced it will not be liable for taxes on the acquisition of Hutchinson Whampoa’s wireless activities back in 2007. On weigh though the retailing news has been really shabby for revenues may have risen but only on the back of huge price discounts in the run up to the Christmas season. Consumers have been cash strapped and so have increased their elasticity of plea. That means the plea curve has made a shift toward a flatter or horizontal bias therefore eroding pricing power. With Internet or As Seen On Screen “ASOS” export steadily rising across Europe the elasticity of substitution has also risen…in small “there isn’t not a whole lot of pricing power around”.
So let us turn our minds to Greece. If you saw yesterday’s paper on kurtosis one can see (no prizes here) that Greece is additional away from realm of feasible finance than Pluto is from the sun.
Private investors will have to swallow 68% losses…but there may be some players that hold out against this. Surely it only takes one dissenter to authenticate publicly that any haircut they are being saddled with is involuntary for the triggers in CDS structures to be activated. Even if all the private sector participants rolled over the fact that they will be offered 30 year Greek paper that will nose-dive in value immediately is enough to tell anyone that the game is up.
Yes, we know there is a game to be played and at all times the vested parties will seek to be constructive, but, the Euro and the Euro Zone would garner far more respect if it were to be honest and do the following:
1. Accept that Greece is bankrupt.
2. Invite the IMF to openly help Greece manage its default.
3. IMF nurses Greece for several years outside the Euro.
4. ECB provides huge liquidity help to impacted banks outside of Greece.
5. Greek banking system consolidates and ECB gives special parachute aid.
6. Either Euro Zone does more to help Portugal, or as is likely it to is cut loose and we do not repeat the Greek fiasco in stipulations of time and money.
It’s the economy, stupid!
Now that the 2012 presidential election is underway, fantastic bloviating will surely follow on which hot-button issue will ultimately go the electorate. My vote? Forget Afghanistan, forget bin Laden, forget health care reform – once again, it’s the economy, stupid!
Lest we have any doubts about the continued grievous state of suspended animation on Main Street, a new study by the nonpartisan Employee Benefit Research Institute (EBRI) confirms the obvious: the recession and unemployment have place the cost of health insurance out of reach for more Americans.
According to the study, from December 2007, when the recession officially started, to Dignified 2009, the percentage of private-sector workers with employment-based coverage in their own name fell from 60.4 percent to 55.9 percent.
During this same period, the percentage of workers with coverage as a dependent increased from 16.6 percent to 17.3 percent, and reached 17.5 percent in July 2010, in part a reflection of the decline in coverage that workers expected through their own employer.
By December 2009, when the recession officially finished, that percentage of private-sector workers with employment-based health insurance bounced back slightly to 56.6 percent.
Paul Fronstin, author of the EBRI study, says the percentage of Americans with health insurance has been shrinking since the 1980s, in large part due to the impact of rising health care costs on employment-based plans. The percentage of workers offered coverage and the percentage that decline it have remained steady during this period, he adds.
Unemployment showed an equally direct impact on the numbers of Americans with health coverage. During the recession, when unemployment nudged double digits, the uninsured rate for workers increased from the upper 14-percent range to just over 18 percent. Eight in 10 uninsured American workers cited cost as the main reason they passed on coverage.
Health care reform, which started in earnest last year with the Affordable Care Act, is bringing about much-needed corrections to the way we deliver health care in this country. But the act can only do so much.
Without a stronger economy, America’s ability to afford health insurance will be slow to recover.
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Los Angeles Area Debt Settlement Company Launches Debt Relief Blog
ACI has never charged our customers up-front fees for debt settlement air force…”
Simi Valley, California (PRWEB) January 19, 2012
ACI-Solutions (http://www.aci-solutions.com) has launched a blog called The Debt Pro. The Debt Pro blog will focus on educating consumers about their options for debt relief, explaining the difference between debt consolidation, debt settlement, filing for bankruptcy and other debt relief activities. The Debt Pro blog will also publish information about debt settlement companies that are being sanctioned by the Centralized Trade Commission (FTC) because they take up again to use unfair or falsified business practices that hurt consumers in quest of debt relief.
“I’ve been working in the debt relief diligence for eight years,” said The Debt Pro author and President of ACI-Solutions, Darrell Warner. “ACI has never charged our customers up-front fees for debt settlement air force and have always delivered debt settlement results to the best of our abilities given our clients’ situations. I am writing The Debt Pro blog to expose the terrible guys that take up again to take advantage of consumers, and to give consumers the information they need to get help.” ACI, Inc. has an A-rating with the Better Business Bureau. Debt settlement is the only service ACI-Solutions provides.
Founded in 2004, ACI, Inc. helps consumers become debt free using settlement programs tailored to fit their private needs and their ability to repay. ACI, Inc. negotiates and finalizes debt settlements prior to calculating and charging a fee to the consumer, a practice that became a law by the Centralized Trade Commission as of October 2010. The company provides budget analysis and savings and debt management tips to its customers, so that once their debt is matured they have more of a chance to maintain their financial frankness in the future. ACI’s process includes a free consultation when consumers call in to assess each situation and evaluate all viable options. If debt settlement is the best program for the consumer, ACI develops a payment plot for debt management tailored to each person’s budget and decides on an appropriate time form for the consumer to get out of debt as quickly as possible. Unsecured debts that are eligible for settlement are Credit Card/ Department Store debt, Medical Bills, Private Loans (unsecured), Repossessions, Past Due Utility Bills, Overdue Rents, and 2nd Mortgage Deficiencies (from foreclosure or small sale). For more information about ACI, Inc., call 1-888-420-4791 or email info(at)aci-solutions(dot)com, and visit ACI’s website.
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DMC promotes best practice by becoming founder member of APDSI
Wednesday 18th January 2012
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A leading debt management organisation has become a founder member of the Friendship of Professional Debt Solutions Concord corps (APDSI) – an friendship dedicated to professionals within the debt solutions diligence.
The organisation, Release Money Group, offers bespoke advice on a range of financial solutions and air force and includes debt companies Varden Nuttall and Debt Release Direct.
Alasdair Warwood, Secretary General of APDSI, commented on the new membership. He said: “We are pleased to welcome Release Money Group as a founder member of the Friendship.
“The directors of the business have extensive experience of the market and know the difficulties that consumers are facing in the current economic downturn. Their membership will strengthen APDSI’s ability to meet the needs of the market in a compliant way.”
APDSI was established in November 2010, and was set up with the aim of helping concord corps and brokers offer a range of debt solutions to financially disadvantaged clients, whilst complying with regulations on consumer credit and debt advice.
The friendship wants to ensure concord corps can offer all forms of debt solutions, including Debt Management Plans (DMPs), Individual Voluntary Arrangements (IVAs), Protected Trust Deeds (PTDs) and bankruptcy.
Stephen Slater, CEO at Release Money Group, said: “Release Money Group is proud to be a founder member of APDSI. In an diligence that is striving to guide compliance and best practice, we want to make sure that any potential intermediary or adviser has access to as comprehensive a range of air force as possible. Following our recent DRO-approved intermediary status, we truly judge that we can offer the full spectrum of debt solutions.
“All public should be able to call on companies that they can trust to offer truly ethical and best advice. We judge that APDSI is a forum that will allow like-minded individuals the medium to be able to share these wants, along with ongoing best practices.
He continued, “As a DMC we want to see a level playing field when it comes to client acquisition and we judge that joining APDSI will allow us to try and guide this objective.
“We have to remember that TCF is not just an acronym to be banded around ad infinitum but a way of behaving that is driven through our company by everyone, from the chairman to the office junior. APDSI reflected the same ethos.”
Alasdair added: “The emerging regulatory background, bringing as it does greater clarity as to what constitutes debt advice and greater focus on the rising compliance requirements placed on all practitioners, requires that the intermediary market has a strong representative voice both amongst regulators and amongst debt solution providers.
“An valuable element in achieving that, given the myriad of small concord corps, is an friendship like APDSI which can help in the education and the vetting of such concord corps. For it to achieve those objectives, APDSI aims to achiever amongst its members the broadest coverage of debt solution providers to help spread the message. Release Group’s membership is therefore a welcome extension of APDSI’s ability to influence and persuade.”
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Taking it in the breaches
Recent data breaches at America’s most secure fortresses, from the U.S. Senate and Lockheed Martin to Citigroup and Google, have sparked renewed corporate interest in “cyberinsurance.” But you may need a hacker to decode these new cyber policies.
Insurance Journal reports that a rash of recent headline-building hacks, including the breach of 100 million Sony customer accounts and 360,000 Citigroup accounts, has corporate risk managers clamoring for multimillion-dollar cyberinsurance coverage. That’s hardly an overreaction considering that the mean data breach last year cost $7.2 million, according to March facts from the Ponemon Institute.
The problem is, insurance companies don’t feel particularly comfortable throwing down on a risk that has as small a track record as hacking. How do you price it? What do you include and exclude? And how can you reasonably predict the future risk in a field as hyper-driven as computer technology?
Then there’s the absence of standards to consider. Your auto insurance company can require you to wear seatbelts and guide on the right. How do you do that on the information superhighway?
During the past decade, several companies, most recently Travelers, have responded with cyberinsurance packages that attempt to mitigate the liability and loss risk of a data breach. In the current economy, it may be one of the few coverage areas that’s really growing.
But such new contracts also come peppered with all manner of exclusions that attempt to “buckle up” the insured’s data protocols.
“Some, for example, exclude coverage for any incident that involves an unencrypted laptop. In other cases, insurers say, coverage can be voided if regular software updates are not downloaded or if employees do not exchange their passwords periodically,” according to the report.
Sadly, you and I have been left out of this equation. Companies are covering their own assets with small watch to the hurt their data breaches cause to us, the inconvenient human form factors.
Everywhere’s our coverage? Everywhere’s our relief?
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